Last updated: 3 November 2025

This Privacy Policy explains how Dragondex ("we", "our", "us") collects, uses, and protects personal information from users of our website and services.

1. Information Collection

We may collect information such as your name, email, and payment details when you interact with our website or use our exchange service. We only collect information necessary for compliance, account verification, and completing transactions.

2. Use of Information

Your personal data is used solely to process exchanges, communicate with you, fulfill regulatory obligations, and maintain service security. We do not use your information for marketing unless you give explicit consent.

3. Information Sharing

We may share your data with third-party providers (such as payment processors, compliance service providers) only as required for transaction processing and legal compliance. We do not sell your data to third parties.

4. Data Security

We apply reasonable measures including encryption and strict access controls to safeguard your personal information. However, no online system is entirely secure and we cannot guarantee absolute safety.

5. Age Restriction

Dragondex services are only available to users aged 18 and above. We do not knowingly collect information from children.

6. Use of Cookies

We use cookies and similar technologies to analyze site usage and improve your experience. You may choose to accept or decline cookies via your browser settings.

7. Your Rights & Consent

You may request access, correction, or deletion of your personal information by contacting us. You may withdraw consent for marketing at any time.

8. Compliance and Jurisdiction

We comply with all relevant Canadian regulations regarding data protection and financial service operations. Any disputes related to privacy will be governed by the laws of Alberta, Canada.

9. Changes to This Policy

Updates to this Privacy Policy will be posted on our website. Continued use of our services means you accept any changes.